All Orders:

1. Shoto-Jutsu offers a 30 day guarantee on all manufacturer defects. If you are unhappy with your purchase for any reason, you may send it back in brand new condition for an exchange or store credit. Please include a note to remind us of your wishes.

2. Items ordered that are inappropriately sized can be exchanged for a better fitting item.

3. Customers are responsible for all shipping and handling charges on returned merchandise, unless the item was returned because of a Shoto-Jutsu error. Shoto-Jutsu reserves the right to charge additional shipping in order to reship items because of customer error and in the case of an exchange.

4. By ordering, customers take full legal responsibility for all items ordered. This includes age, shipping and possession. All customers must verify under the penalty of perjury that they are over the age of 18 for items shipped. In certain areas, it may not be legal for certain items to be shipped. Shoto-Jutsu will cooperate with the legal authorities in your area. Customers are responsible to comply with their local authorities.

5. Shoto-Jutsu will randomly contact national, state and local authorities to ensure we are not violating any laws in your area. If we determine there is a problem shipping to the address that you provide, we will contact you to make necessary arrangements.

6. All orders are processed within 2-3 business days and shipped via FedEx Ground or USPS (International orders sent U.S. Priority mail unless requested otherwise. Excluding Weekends and Holidays).However, we are required to ask that you wait 7-10 business days for delivery or pending on your area if shipping internationally.

8. If you prefer a different shipping method you must E-Mail us back with your request of the Shipping / Handling charges for your order to be processed.

Outside the Continental U.S.:

Shoto-Jutsu will contact you via the email address or the telephone number you provide with the exact amount of your order or you contact us for shipping estimates on all international orders. Customer is responsible for payment of duties and/or taxes on all international orders outside the U.S.A. Additional duty, tax and VAT charges are the customer's responsibility.

Shoto-Jutsu is not responsible for any merchandise sent Internationally once it leaves the United States. All International sales are final. There will be no refunds if the merchandise is lost by the carrier or seized by Customs. Please be sure your order can be shipped to your area before ordering. If you have a question whether your order will have problems or not, please contact us at Info@ShotoJutsu.com

Taxes:

Orders are subject to 8.25% under California state and local sales tax.

If you have any further questions or need assistance, you may contact us at Info@ShotoJutsu.com